Privacy Policy
This policy explains what information Shreewin collects, how it's used, and the choices you have around your data.
1. Information We Collect
When you create a Shreewin account, we collect information such as your full name, mobile number, and optionally your email address. We also collect account activity, including wallet actions and game catalog interactions, to keep your account functioning correctly.
2. How We Use Information
- To create and maintain your account.
- To verify your identity through OTP confirmation.
- To provide access to the game catalog and wallet features.
- To respond to support requests and improve the platform.
3. OTP & Verification Data
Your mobile number is used to send a one-time password during sign up and, where applicable, during password recovery. This data is used solely for verification purposes and is not shared with third parties for marketing.
Your number stays protected
Verification data is used only to secure your account, never sold or shared for advertising.
5. Data Security
We apply reasonable technical and organizational measures to protect your information, including account verification steps and secure handling of wallet-related actions. No method of storage or transmission is completely secure, but we work to minimize risk.
6. Data Retention
Account information is retained for as long as your account remains active, or as needed to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Choices & Rights
You can review and update your account details at any time. If you would like your account data reviewed, corrected, or removed, contact our support team and we will assist within a reasonable timeframe.
9. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices. We encourage reviewing this page occasionally, especially before providing additional information to the platform.
10. Contact
Questions about this policy or your data can be directed to our team through the Contact page.
Have a privacy question?
Reach out and our team will help clarify how your data is handled.