Get in touch with us
Questions about your account, the game catalog, or anything else? Send a message or reach out directly — our team typically replies within a few hours.
Email Us
Send a message any time — our support inbox is checked throughout the day.
support@ShreeWins.gamesSend us a message
Fill out the form and we'll get back to you as soon as possible.
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Contact information
Reach the Jai Club team through any of the channels below, or use the form to send a detailed message.
Frequently asked questions
Quick answers to the questions we hear most from players.
OTP verification is instant once you enter the code sent to your mobile number — most accounts are fully verified within a minute of signing up.
Double check the mobile number entered is correct, then use the resend option after the timer runs out. If it still doesn't arrive, contact support with your registered number.
Reach out through the contact form or email support with your registered mobile number, and our team will guide you through a secure reset.
Yes — the platform is built mobile-first but works equally well on desktop browsers, so you can pick up where you left off on either device.
Most messages sent through the contact form are answered within a few hours during support hours listed above.